POWERED BY
MEET

InsurTech enters higher funding phase as AI dominates

Gallagher Re’s Andrew Johnston
< Back to hub

When asked about where funding is flowing, Johnston was unequivocal about the dominance of artificial intelligence. He commented: “By a mile AI technology, about 95% of funding is going into technologies that identify as having AI tools.” He explained that much of this capital is being directed towards tools built around machine learning and large language models, particularly those capable of analysing large volumes of data and returning human-like outputs.

He described these capabilities in detail: “It’s things that could process data very quickly or it’s things that can run a model of something that’s very predictable. When we’re talking about AI technologies, we’re talking about tools that are mimicking human cognition, and so it’s generally tools that can consume a lot of data and then give you a human like analysis.”

Catastrophe bond market report - Q1 2026
He explained that these systems are becoming more integrated into everyday work processes: “For instance, with some AI tools, you might upload an 800-page claims file, provide the individual’s name, reference number and details, and it will return the relevant information, almost like speaking with someone.”

Fraud detection is one of the most prominent use cases attracting investment. Johnston said: “We’re seeing a lot of tools that can verify image authenticity. There are instances where people are faking car crash images or hail damage images.” He further explained how models identify suspicious patterns: “They’ve been trained to spot red herrings, historically, we know that if these data points all happened together, it’s 70% more likely to be a fraudulent claim. Those claims then get highlighted as suspicious and then reviewed by a human being.

“So, any technology in and around that space is collecting a lot of attention, and therefore cash dollars in form of investment.”

Turning to the development of AI liability insurance, Johnston described a market that is quickly taking shape across the value chain. “It’s certainly developing. Now we have a burgeoning suite of market players, from the consultants, the analysts, to the MGAs that are creating products for the AI liability space, that themselves come with a lot of expertise, all the way through to reinsurance markets who are prepared to support these MGAs and insurance companies that are offering these products.”

He drew a direct comparison with the early evolution of cyber insurance. “In terms of its trajectory as a theme, it’s very similar to what we saw in cyber about 10 years ago. This emerging risk class that was noticing losses that were coming from the digital space, that you could argue, sat in a traditional loss pillar, and yet clearly wasn’t.” He added: “I think we’re going through exactly the same thing with AI liability.”

As AI adoption accelerates, Johnston emphasised that new forms of risk are emerging, particularly around accountability. “Transparency in the value chain is key. If I’m buying a service from you and that service goes wrong, but you delegated what you did to an AI functionality, do you know where the issue began? Where should the transparency be?”

He suggested regulatory expectations could evolve, explaining that there may come a day where regulators force companies to share training manuals and modules with the general public, so people know exactly what sentiment analysis and what bias has been done.

He also stressed that the market is still at an early stage in addressing these issues. “We are at that kind of embryonic phase. I think the best thing we can do is just communicate and be explicit.”

On how insurers and reinsurers should respond, Johnston encouraged active engagement with the space. “Be open to the space. Be open to being educated, and open to speaking to companies that are being very proactive.” He added that firms should rely on their existing expertise: “My advice to reinsurers when there’s a new class of business, is always to be brave and trust their underwriting instincts, their portfolio management instincts.”

He concluded that the opportunity is likely to expand significantly. “I don’t really see how they can miss out on the opportunity, because I think the opportunity is going to continue to grow, and there’s going to be enough for everybody to see first-hand the opportunities as they come through.

“We’re seeing a lot of reinsurers be very proactive and have dedicated members of staff that are talking to their own underwriters about how this could impact their own businesses.”

So, overall, the sector is entering a phase characterised by stronger and more consistent investment, rapid AI adoption, and the formation of new liability frameworks that echo the early development of cyber insurance.

READ FULL ARTICLE
MEET
Finalists announced for the IT Claims Excellence Awards 2026
IT Claims Excellence Awards 2026
READ MORE
MEET
Winners Revealed for the National Insurance Awards
National Insurance Awards 2026
READ MORE
MEET
Nominees Announced for the 2026 Women in Insurance Awards
Women in Insurance Awards
READ MORE
MEET
Winners revealed for the 2026 Cyber Insurance Awards Europe
Cyber Insurance Awards Europe 2026
READ MORE
MEET
Winners revealed for the Women in Tech Excellence Awards 2025
Women in Tech Excellence Awards 2025
READ MORE
MEET
Winners revealed for the Women in Insurance Awards 2025
Women in Insurance Awards 2025
READ MORE
MEET
Save the date for the Women in Tech Excellence Awards
Women in Tech Excellence Awards 2025
READ MORE
MEET
Winners revealed for the Insurance Insiders Honors Awards 2025
Insurance Insider Honours 2025
READ MORE