Copilot for Microsoft 365 has been successfully adopted by 3,000 users at reinsurance giant Swiss Re, with plans to expand its usage across the firm’s entire workforce.
According to Microsoft, this deployment marks a significant milestone in the strategic partnership between the two companies and highlights the power of smart AI deployment in enhancing operational efficiency and upskilling the workforce in highly regulated sectors.
Swiss Re made Copilot for Microsoft 365 globally available in May 2024. It is now reportedly being used across the firm, including HR, communications, and parts of its core business, to streamline operations and enhance productivity.
“Swiss Re continues to support the adoption of Copilot with the ambition of facilitating access to this technology for more users over the coming months,” Microsoft said.
Ralph Haupter, president of Microsoft EMEA, commented, “At Microsoft, we are dedicated to empowering organizations with the latest technology to drive efficiency and innovation.
“Our collaboration with Swiss Re demonstrates how generative AI can be securely integrated into the workflows of highly regulated industries, ensuring data security and confidentiality.”
Pravina Ladva, Group Chief Digital & Technology Officer at Swiss Re, added, “We are excited to partner with Microsoft to embed AI assistants into our digital workplace. Our cautious deployment ensures safe, valuable, and compliant implementation, while maintaining rigorous data security standards.
“With Copilot for Microsoft 365, we’re empowering our colleagues with advanced tools to increase efficiency and spark creativity. At Swiss Re, we’re firmly committed to continuously upskilling our workforce and integrating cutting-edge technology.”
