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How automation is shaping the future of claims

InsTech Podcast
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This InsTech podcast explores how automation is transforming claims processes across the Lloyd’s and London Market. Industry experts discuss how advances in structured data, AI and digital workflows are helping insurers reduce handling times, improve efficiency and enhance decision-making.

The discussion challenges the view that specialty claims are too complex to automate, highlighting how organisations are adopting modular technologies and repeatable processes to drive operational gains and reposition claims as a strategic function.

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