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Where is AI delivering genuine value in insurance today

And where is it overhyped?
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In the final edition of Insurance Business' 2026 Big Question series, experts from iCAN, the LMA, MGAA, AXA UK, Acorn Group, Sioma Insurance Consultants, Sense Risk Solutions, WTW Networks, CFC, Sedgwick, Broker Insights and LexisNexis share their perspectives on artificial intelligence. The discussion explores where AI is already delivering measurable value across insurance operations and decision-making, and where expectations may be exceeding reality.

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